FAQs

How much is shipping?

This depends on the product ordered, the total weight, and where we're shipping to. Our standard US shipping cost is $5.95 unless you order a large amount of weight.

Note: Free Shipping is available see below for more details

How long does it take for an order to arrive?

  • Delivery can vary and take 2-3 weeks. We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US. These items ship via USPS, FED EX, DHL, & E-PACKET and all have tracking numbers. During peak times (Black Friday, Christmas, etc) shipping times may be extended up to 4 weeks from dispatch.
  • If you're still not sure, just email us. We're happy to help.

I ordered 2+ items, but only received one... where's my order?

Since we print on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.

Free shipping available

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STILL HAVE QUESTIONS?

Sure, no problem! Just email us at info@chillingoutdoors.com and we'll get back to you right away.